![]() ![]() Unless you're following the forums, you just keep plugging along towards those non-existent rewards until you get nothing and start to look for the reason why. It's also crazy that, at least as of last night, there is zero indication in game that the Dosh Vault is broken. ![]() They should really be guaranteeing that we'll get at least the number of crates we're supposed to have - it's not as though digital rewards cost them anything and the items have no monetary value, being non-tradeable - and the fact that they won't guarantee this but instead hedge around it is very worrisome. Unfortunately, the current response is classic "kick the can" corporate speak like "We're launching an investigation" or "we'll submit for internal review" where you just delay and hope the problem goes away on its own once the heat dies down. Better that we worry about giving people what they lost rather than getting worked up about some people having extra. Again, some people may wind up with a few extras but complaining about that is like cutting your nose to spite your face. If they're unwilling to go through that effort, a flat number of crates to everyone (or at least people who have played since last week) to at least fill the holes would be the way to go. Yes, some people who recycled may get an extra crate or two but who really cares? ![]() In a perfect world, they would match your Dosh to the number of Dosh Items in your inventory and credit you the difference in missing crates. If they give out crates I hope they only give to those people who has less than what could have been earned. I've seen people with 6 vault items after 2 days of the update. If they are unable to restore the lost crates, then I think they should grant everyone at least two Vault crates. Originally posted by TheBoot:I'm glad to hear Tripwire thinks they may have found the cause and are working on a solution to Vault crates not being granted. ![]()
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